Publicis Sapient hosted female leaders from major financial institutions to discuss the importance of diversity, inclusion, and a consumer-first approach in the future of investing.
The participants stressed that diverse teams are a competitive advantage, but inclusion is also important. Understanding clients’ needs and having empathy is critical to driving innovation and tailoring services to unique client needs. Empathy is also an essential leadership tool for guiding the next generation of financial services professionals.
Leaders need to practice self-reflection, and employees looking to grow into leadership positions must speak up about their career ambitions. https://www.publicissapient.com/insights/diversity-and-empathy-in-financial-services
and an inclusive approach. We stand for humanity and financial inclusion.
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