Customer-centric digital transformation
Financial institutions (FIs) can facilitate digital transformation by creating multidisciplinary teams focused on developing and scaling solutions.
Key Points:
- Transformational platforms emerge through the product lifecycle phases: ideation, design refinement, building and execution, testing, and delivery.
- A human-centered approach effectively defines and implements integrated digital delivery for transformational platforms.
- Involving the right talent in the software development lifecycle boosts performance, speeds up market entry, and lowers overall service costs.
