Revolutionizing retail banking with AI and tech

In a dynamic discussion, experts Claire Tracey and Suzy Torta delve into banking trends, showcasing how European and Australian institutions embrace AI, tech transformation, and CX. They emphasize the urgency for traditional banks to upgrade their outdated systems to stay competitive against neobanks and emerging retail challengers.

Source: https://www.oliverwyman.com/our-expertise/insights/2025/jun/ai-tech-trends-transforming-retail-banking.html