Driving improved growth in retail and SME banking

July 17, 2025

Driving improved growth in retail and SME banking

Driving improved growth in retail and SME banking Simon Kucher’s recent research uncovers five pivotal trends shaping the future of banking:
  1. The emergence of digital-savvy customers
  2. An expanding talent gap
  3. Increased reliance on AI and automation
  4. Rising economic and regulatory uncertainties
  5. A growing appetite for sustainable, values-oriented financial products.
Source: https://www.simon-kucher.com/en/insights/fueling-better-growth-retail-and-sme-banking
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