Seamless client journey
Consistent experiences for greater satisfaction and loyalty. Every touchpoint reduces friction and retains clients from day one.
Consumer / Account opening
From application to card in wallet — From application to card in wallet — one session
Transform how you onboard consumers. Mobile-first KYC verification, instant account funding, and virtual card provisioned to digital wallets. Omni-channel continuity across mobile, desktop, and branch.
Consumer account opening
KYC • Mobile-first • Instant funding • Virtual card same session
6 min
Median consumer account opening session
6+
Fraud detection layers without manual intervention
94%
Application completion rate — up from 61% on legacy flows
0
Branch visits required — 100% digital from application to card in wallet
Streamlined client journey
From application to card in wallet — From application to card in wallet — one session
Modern consumers expect a financial institution that delivers an effortless and personalized digital journey — smooth, quick, and tailored to their needs. Loquat makes that experience a reality for your institution.
Client journey — step by step
Select any stage to see what happens beneath the surface
- Omni-channel entry — web, mobile, or branch
- Smart form auto-populates where possible
- Account type selection: checking, savings, money market, or CDs
- Selfie liveness detection — confirms a real human, not a photo
- Government ID cross-referenced against real-time watchlist databases
- 6+ fraud layers: ForgeRock, Ping Identity, Microsoft Entra, ChexSystems
- Credit pre-qualification in seconds against your risk parameters
- Beneficial ownership attestation for business applicants
- BSA/AML screening automated and logged for full regulatory auditability
- Account created automatically — no manual back-office processing
- Cross-sell opt-ins presented at the point of highest engagement
- Instant funding confirmation sent same session
- Virtual card issued and provisioned to digital wallets
- Physical card order triggered in parallel
- Full account access available within the same session
Platform capabilities
A seamless journey. A seamless journey. Unmatched identity verification.
Omni-channel experience
Switch between web, mobile, and branch without losing session state. Start anywhere, finish wherever convenient.
Unmatched identity verification
KYC and AML checks with AI document capture, real-time liveness detection, and watchlist screening built in.
Mobile-first design
Built for the way consumers actually apply — on their phone, in minutes. Auto-populating forms, minimal manual input, progress indicator throughout.
All account types
Checking, savings, money market, and CDs — consumers select from your full product range during onboarding, with cross-sell opt-ins at the point of highest engagement.
Instant card to wallet
Account opened and virtual card provisioned to digital wallets in the same session. Your new clients are transacting before they leave.
Agentic orchestration
How the agents work for consumer How the agents work for consumer account opening
When a consumer applies, four intelligent agents operate in parallel - adapting in real time to deliver a verified identity, a funded account, and a provisioned card in a single session.
Transaction & fraud protection
Onboarding & identity agent
01Owns the onboarding journey end-to-end. Dynamically adjusts KYC, document validation, and liveness checks based on risk signals - minimizing friction while maintaining control.
Risk & decisioning agent
02Continuously evaluates identity, behavioral, and financial signals. Makes real-time approve, deny, or step-up decisions aligned to your institution's risk framework.
Account & activation agent
03Opens the account, provisions a virtual card, enables wallet access, and initiates funding - all within the same session. Triggers next-best actions like credit checks and card pre-qualification.
Implementation agent
04Captures requirements from discovery and delivers a complete integration plan covering KYC/KYB, beneficial ownership, core banking, and card rails. Builds, tests, and deploys end-to-end with a live dashboard, SOC 2 Type II controls, and automated rollback on failure.
< 6 min
total session
Day 1
card in wallet
0
manual steps
QUESTIONS & ANSWERS
What institutions What institutions ask most
Loquat empowers credit unions, regional banks, and community banks with sophisticated digital account opening capabilities superior to those offered by larger financial institutions. The platform combines the technological advantages of Loquat with your financial institution's personalized service and community focus, creating a compelling value proposition for consumers and businesses in your market.
Loquat supports digital onboarding for a full suite of consumer and business accounts, including but not limited to: checking, savings, money market, and certificates of deposit (CDs).
Yes. Loquat enables end-to-end digital account opening — from identity & business verification, to document upload, to account selection, to cross-sell opt-ins, to approval, and ultimately funding — without requiring a branch visit or call center interaction. We reduce friction while improving speed, compliance and security.
Our platform includes complete KYC/KYB workflows for verifying business owners, signers, and the business entity itself. Loquat also offers AI tools for document capture and validation, beneficial ownership attestation, fraud monitoring and flagging, and integration with third-party data providers for watchlist screening. Loquat's KYC/KYB capabilities ensure your financial institution remains compliant with BSA/AML regulations while reducing costly and error-prone manual review time.
Absolutely. Loquat is built to handle complex ownership structures and supports various business types including sole proprietorships, partnerships, corporations (C-Corp, S-Corp), LLCs (single- and multi-member), and nonprofits and professional associations.
Most consumer and business clients can complete their application in under 10 minutes. With integrated verifications and digital document handling, accounts can be approved and funded in as little as one business day, depending on your financial institution's application approval policies.
Loquat wants to be sure that you're a live person. This is one of our 6+ layers of security. We are checking the selfie against ID scans and using an AI-driven tool to make sure the person is a real human. The technology analyzes facial geometry to ensure a natural 3D structure — including shades and contours — and confirms that the uploaded image is not just a picture of a picture.
Loquat takes a hybrid approach to fraud prevention, combining advanced technology with human oversight. We employ 6+ layers of authentication and fraud detection across our advanced KYC, KYB, and AML workflows — including Identity Management System (e.g. ForgeRock, Ping Identity, Microsoft Entra), real-time data checks, and end-to-end encryption — to secure sensitive information and minimize client friction. Our fraud prevention strategy also includes human review at key decision points, ensuring nuanced cases receive expert evaluation. This balance of real-time tools and expert intervention helps reduce false positives and enables your institution to confidently onboard legitimate customers while mitigating risk.
Your competitors are not waiting for your next budget cycle
Request a 30-minute executive briefing. We will walk your leadership team through a live demonstration, a preliminary assessment of your integration requirements, and a realistic picture of what deployment looks like for an institution of your size. No prior commitment required.
Request a briefing