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January 29, 2023
Feel-good Sunday: The fight for freedom in Iran and Ukraine – CNN‘s Christiane Amanpour interview sheds more light.
Question: How would you say reporting on conflict and crisis has changed the way you think about the world, your perspective on life?’
“I think it’s changed my perspective in that I’m very clear that I can’t be a both-siderism, or “on the one hand/on the otherism.” In other words, in certain instances, such as gross violations of international humanitarian law, which we’re witnessing, in other words, you know, human rights atrocities, crimes against humanity, genocide and the like, you absolutely have to know where the truth is and what you’re looking at so that you know that there are aggressors and there are victims.”
January 28, 2023
Curious Saturday: If you think social media is powerful, keep an eye on immersive video games, says futurist Noah Raford.
As more and more people are drawn into gaming and virtual worlds, the communities they forge are spawning real-world social movements. Raford urges us to recognize what’s really going on — and then harness those forces to build the future we want.
January 27, 2023
What is Embedded Finance?
“Embedded Finance experiences occur directly within the application or on-site where the end-user or customer is engaged. They are seamless, and they rely on technology that operates in the background, processing the communication and exchange of data invisibly to the end-user.” – FIS “Embedded vs. integrated experiences: Enabling super apps to create deeper customer connection.”
LOQUAT Inc., an end-to-end BaaS platform, that improves current effectiveness and efficiency through seamless integration and customization through a 2-way API.
Learn how LOQUAT platform can be part of your financial institution:
January 26, 2023
At Loquat we are seeing applications of #AI far beyond a #chatbot. 2022 was pivotal in laying the foundation for what is to come in 2023 and beyond where we have progressed from text-to-image to ChatGPT.
As we explore and try to understand what AI solutions are, it is imperative to understand how it could be implemented in the Financial Institutions to drive performance improvements.
Request a demo to see how LOQUAT Inc. is leveraging AI and ML:
January 25, 2023
According to Andreessen Horowitz , The Race for “Know-Your-Everything” is on!
“To date, Know Your Customer (KYC) software has been more developed than Know Your Business (KYB). Much of the subcomponents and data from the KYB process overlaps with KYC. This is particularly true for businesses attempting to serve SMBs:
  1. Since most components of sole proprietorship registration are entirely self-reported by an individual, they require more extensive KYC checks.
  2. We’ll see more proprietaryAnalytics and identifiers. Many leading KYC startups aggregate hundreds of disparate data sources to provide comprehensive coverage, but few have been able to convert this data into a proprietary identifier.
  3. The identity verification players can vertically integrate by expanding more broadly into areas like onboarding and credit-related workflows.” – Seema-Amble and Marc Andrusko, Partners, Big Ideas in Tech for 2023 | Andreessen Horowitz
Learn how LOQUAT Inc. conducts the KYC, KYB checks:
January 24, 2023
“Trust is the new brand equity” – Richard Edelman, CEO Edelman
LOQUAT Inc. was founded with a passion to connect local Financial Institutions with Small Businesses who need a fast, secure and convenient end-to-end digital banking experience.
At LOQUAT Inc. we are driven by social responsibility, transparency, and an inclusive approach.
January 23, 2023
How consumers bank is changing and so as the infrastructure that supports it.
For Financial Institutions, selecting the right technology partner who can facilitate the ever changing environment and the requirements to provide an up-to-date user experience is crucial.
LOQUAT Inc., an end-to-end BaaS platform, is built using the “best-of-the-best” tech stack. Now financial institutions can open small business accounts, instantly issue debit cards, and underwrite loans in minutes.
Book a demo today to learn more:
January 22, 2023
Feel-Good Sunday: Dan Pallotta: The way we think about charity is dead wrong
In this TED talk, Dan calls out the double standard that drives our broken relationship to charities. Too many nonprofits, he says, are “rewarded for how little they spend – not for what they get done.”
Instead of equating frugality with morality, he asks us to start rewarding charities for their big goals and big accomplishments (even if that comes with big expenses). In this bold talk, he says: “Let’s change the way we think about changing the world.”
January 21, 2023
Curious Saturday: Is crypto truly the next big thing, or is it just a money-sucking flash in the pan?
In a demystifying TED interview, journalist Laura Shin explains what crypto is (and what it definitely isn’t), taking us through the most recent turns in its constantly evolving story – including the recent meltdown caused by the bankruptcy of FTX.
January 20, 2023

Loquat is constantly innovating.

If you have an idea for small business banking – let’s build it together!

January 19, 2023
Being member-owned means credit unions have a pulse on what their members are looking for. Whether it’s an aspiring entrepreneur or an established local business owner, a credit union’s goal is to help them succeed without the self-interest of a profit.
Loquat’s Banking-as-a-Service platform is designed by former banking executives for the local financial institution looking to serve their SMB members in the best possible way. Partnering with best-in-class providers, Loquat offers an unmatched digital experience for small business banking that prioritizes speed, efficiency, and security.
January 18, 2023
“Nearly 90% of shoppers will pay more for a product from trusted brands, strong brands can raise prices with less risk of customer churn.” – Commerce Trends 2023 – Shopify Plus
“In the ‘80s, the legendary brand strategist David Aaker defined brand equity in terms of brand loyalty, awareness, associations and perceived quality. Now brands will need to operate at the intersection of culture, purpose and society. Brands have to act in the moment and be a force for change.” – Richard Edelman, CEO Edelman
Loquat was founded with a passion to connect local financial institutions with small businesses who need a fast, secure and convenient digital banking experience.
At LOQUAT Inc. we stand for Humanity, Respect for All, Individual Freedom, Financial Inclusion.
January 17, 2023
User demands for a better way to bank have continuously increased – expecting instant response, an area where small business banking and credit unions are struggling. But HOW to change it?
A starting point is to assess a digital maturity of the organization, including the existing tech landscape and availability of reliable, verifiable data sources.
An integration with LOQUAT Inc., a next-gen BaaS platform, and its modern UI that provides a rich #userExperience that exceeds expectations, will help you meet your user demands.
January 16, 2023
Is mainstream AI adoption more “fun” than you think?
In recent years, Artificial Intelligence (AI) has entered the mainstream business landscape as a critical path to advance in the digital economy.
Instead of viewing AI solutions as a technology implementation leaders should focus on HOW they can derive business value from its implementation.
“At Loquat, we believe in the future of AI technologies. We are in a constant search for HOW we can make our customer’s journey a personal, pleasant and up-to-date experience.” – Minesh Valera, Chief Technology Officer at LOQUAT Inc.
January 15, 2023
Feel-Good Sunday: Great hiring tips from Nithya Vaduganathan for every company and job seeker.
January 14, 2023
Curious Saturday – Hear from Maurice Conti about the incredible inventions of intuitive AI.
“Over the course of the next 2 decades, more will change around the way we do our work than has happened in the last 2000 years. In fact, I think we’re at the dawn of a new age in human history. Now, there have been four major historical eras defined by the way we work.”
“The Hunter-Gatherer Age lasted several million years. And then the Agricultural Age lasted several thousand years. The Industrial Age lasted a couple of centuries. And now the Information Age has lasted just a few decades.”
Today we are on the cusp of another era called Augmented Age. In this new era, natural human capabilities are going to be augmented by computational systems that help you think, robotic systems that help you make, and a digital nervous system that connects you to the world far beyond your natural senses.
January 13, 2023

“In 2023 31% of the CEOs see an increasing cybersecurity risk.” – EY Survey “CEO Outlook Pulse”

January 12, 2023
Findings from the EY “CEO Outlook Pulse” show that most CEOs see inflation as a “critical risk, with the majority of respondents (69%) predicting it will negatively impact their company’s performance and growth. That majority includes 16% who identified inflation as the single biggest threat to their company’s revenue and margins.”
While underline drivers for inflation vary by geography and industry, price increase in labor and raw materials are the major inputs across all geographies and industries.
January 11, 2023
For the surveyed CEOs, Digital Customer Experience is important for two reasons:
1) CX or Customer Experience is perceived as either a primary or secondary competitive Differentiator
2) CX or Customer Experience has the power to improve customer Retention – creating brand or institution loyalty
By engaging customers through technology, Financial Institutions can improve product and service offerings while managing pricing.
Learn more on how LOQUAT Inc. has redesigned the banking experience through a single-integrated process for mobile, web, and face-to-face.
January 10, 2023
Customer Experience (CX) is all about defining competitive Differentiator. A well-known fact – Financial Institutions that invest in the customer Experience are going to retain existing customers and acquire new ones.
This has incentivized banks, credit unions, and other Financial Institutions to review current products and services to determine how to enhance the end-to-end Customer Journey through means of personalization.
Looking to make some changes to your institution? Learn how LOQUAT Inc. can help.
January 09, 2023
According to EY, CEOs are reshaping their operations to remain resolute on investment as inflation surges.
CEOs aim to weather the numerous challenges they face by focusing on a range of strategic Initiatives with focus on ESGSustainability, the digital CustomerExperience, and Innovation.
Through Innovation, “In 2023, CEOs are looking to invest in early-stage businesses to enhance their existing portfolio, access new talent or create new business platforms.”
Adopting new pricing constructs or innovative pricing Models to improve profitability is also seen as key. All of these strategic Investments are designed to enhance their attractiveness and protect margins.
LOQUAT Inc., a BaaS, provides fast, secure and convenient way for financial institutions to offer digital banking to Small Businesses.
Learn how LOQUAT Inc. can open doors for new opportunities:
January 08, 2023
Feel-good Sunday: The hidden power of sad songs and rainy days
In this profound, poetic TED talk, author Susan Cain invites you to #embrace the feeling of longing — or the place where joy and sorrow meet – as a gateway to #creativity, #connection and #love. Accompanied by the splendid sounds of violinist Min Kym, Cain meditates on how heartache unexpectedly brings us closer to the sublime beauty of life.
January 07, 2023

Curious Saturday – What is Gini index?

January 06, 2023
It may come as a surprise, but we don’t believe in automating 100% of banking processes. At Loquat, we believe in helping FI’s develop efficient processes and digitalizing only the ones that make the most sense.
A smart approach will integrate manual touchpoints with automation while keeping the human element of the customer experience that we know is a big part of community and relationship building between credit unions and their SMB members.
According to Bain & Company, automation and #technology “many jobs of the future will favor human skills.” Automation fundamentally is associated with transformation, rather than merely touching, every aspect of daily life.
Learn more about how LOQUAT Inc. is transforming BaaS at:
January 05, 2023
According to EY survey of CEOs, continuation of investment in digital and technology capabilities is the main area where companies plan to increase spending. Digital transformation and Innovation is on the rise as CEOs look to compete effectively in their industry and leverage technology to make objective investment decisions, navigate disruption and drive long-term value creation.
As per the survey, regardless of the current global financial outlook, 22% of CEOs are not planning on making changes in respect to investment in digital and technology. While 67% of CEOs are planning on moderately to significantly increase digital and technology spend.
Companies require data driven, consistent and enterprise wide approach to capital allocation that focuses on qualitative and quantitative metrics.
See how Loquat can be part of your digital transformation:
January 04, 2023
According to World Bank, the bottom 20% of the U.S. households received 5.1% of total income, while top 20% received 47%.
“I believe that to improve peoples’ standards of living you must equip them with the necessary resources.” – Zarina Tsomaeva, CEO & Founder, LOQUAT Inc.
Loquat, a BaaS, stands for Humanity, Respect for all, Individual Freedoms, Financial Inclusion.
Learn more about our values at:
January 03, 2023
ESG continues to remain at core of the business and is a strategic priority for many CEOs over the next six months.
While the continuous development of ESG strategies present significant operational challenges, proactive companies will create long-term value through cost of capital optimization, mitigated operational disruptions and more personalized customer experience.
January 02, 2023

Regardless of rampant inflation fears, geopolitical tensions, and on-going pandemic fears, banking CEOs are intent on #transforming their organizations to stay ahead of disruption while guarding against these challenges.

January 01, 2023
Feel-Good Sunday: Why the secret to #success is setting the right goals
Our leaders and institutions are failing us, but it’s not always because they’re bad or unethical, says venture capitalist John Doerr — often, it’s simply because they’re leading us toward the wrong objectives.
In this practical talk, Doerr shows us how we can get back on track with “Objectives and Key Results,” or OKRs — a goal setting system that’s been employed by the likes of Google, Intel and Bono to set and execute on audacious goals.
December 31, 2022

🎉 Happy 2023 🎉 from Loquat!

December 30, 2022

“Banking technology has made it simple and efficient to invest in good causes.” – Mark Skousen (American Economist)

December 29, 2022
Social disruption following Robotics and AI is an underestimated ‘S risk’ (ESG) for Financial Institutions. According to PWC, “Artificial intelligence (AI) will be increasingly important in enhancing productivity and profitability.”
As Financial Institutions bridge the digital divide, it is imperative to understand the #SocialImplications as well.
Learn Loquat’s approach to digital transformation at:
December 28, 2022
“70% of C-level executives believe they are ahead of the competition when it comes to personalizing customer experiences, compared with only 40% of senior managers. In parallel, 68% of C-level executives say they are ahead of the competition in terms of enhancing customer servicing, compared with only 38% of senior management.” – Publicis Sapient (
Despite the disagreement on the digital direction of customer experience in banking, technology will continue to play a central role, facilitating financial institutions in shaping ideas and products that create and increase customer experience and member experience, all while reducing fraud.
Learn more how Loquat can help bridge that digital divide at:
December 27, 2022
Financial Institutions can move towards not only compliance to ESG regulation, but also to long-term value creation, if the social challenges are properly tackled.
The science of Sustainable Finance is the combination of environmental, social and governance (ESG) factors in the DNA of a FIs, from strategy to investment and Credit Decisioning to RiskManagement all the way to external reporting.
ESG risks cover issues ranging from diversity and inclusion, to environmental, to the way FI grapples with questions around Data Protection and Data Privacy.
Loquat has 6+ layers of safety and security protect FI Small Business Owners against fraudsters.
December 26, 2022
For Banks and Credit Unions, the future of ESG is NOW!
Environmental, Social and Governance issues are becoming increasingly hot topics within the banking industry as institutions adjust their strategies and practices to have more positive ESG outcomes.
Gartner predicts in 2023, financial institutions will need the ability to quantify ESG initiatives to ensure their success with them.
Loquat platform is built on sustainable technology, driving sustainable finance, operational efficiency, and responsible investing.
Learn more about what Loquat is doing:
December 25, 2022

Merry Christmas 🎄 and Happy Holidays 🎈 from team Loquat!

December 24, 2022
Curious Saturday: How to turn a group of strangers into a team?
In an interesting TED Talk, business school professor Amy Edmondson studies “teaming,” where people come together quickly (and often temporarily) to solve new, urgent or unusual problems.
Recalling stories of team work on the fly, such as the incredible rescue of 33 miners trapped half a mile underground in Chile in 2010, Edmondson shares the elements needed to turn a group of strangers into a quick thinking team that can nimbly respond to challenges.
“So what’s “teaming”? Teaming is teamwork on the fly. It’s coordinating and collaborating with people across boundaries of all kinds — expertise, distance, time zone, you name it — to get work done.”
December 23, 2022
Loquat, an innovative financial technology company, developed and operates a proprietary banking-as-a-service (BaaS) platform designed with the small business customer in mind by a world-class team of former banking executives, fraud specialists, technology and digital transformation experts, and business owners.
Learn more about Loquat:
December 22, 2022
At Loquat, we are driven by Social Responsibility, transparency, and an inclusive approach.
We believe small businesses are the roots of a diverse society that drives innovation forward and there should be no barriers or limits to their growth.
December 21, 2022

Loquat’s Non-Traditional lending platform can authenticate, verify, underwrite via Proprietary Scoring Models, and disperse funds via a virtual debit card.

Learn how at:

December 20, 2022
Financial Institutions’ focus on ESG will primarily focus their lending portfolios to include ESG as a main-stream component in sustainability strategy.
Responsible Lending by the banking sector and other financial institutions sends a strong signal to customers and members looking for capital access.
One of the ways this can happen is when banks prioritize loans and other Lending Instruments for companies with sustainability and ESG as a Strategic Commitment.
As regulatory pressure continues to mount, Gartner predicts that by Year 2024 “30% of global Tier 1 banks will proactively stress test lending portfolios for climate change risk because of multiple pressures by regulators in multiple countries.”
December 19, 2022

Happy Hanukkah from Team Loquat!

December 18, 2022
Feel-Good Sunday – How to discover your authentic self, at any age.
In a talk, packed with wry wisdom, pop culture queen Bevy Smith shares hard-earned lessons about #authenticity, #confidence, mature #success and why, if you put in the work, “life gets greater later.”
December 17, 2022
Curious Saturday – The evolving nature of banking.
While its base consumer transaction may have not changed at all, banking has been reconfigured over the last two decades. New technologies, more fluid interactions with consumers and emerging alternative means of payment have challenged banks to adapt and innovate. Tan Su Shan offers a look at the banking landscape and the trends shaping this vital sector.
December 16, 2022

We stand for Humanity, Respect for all, Individual Freedom, Financial Inclusion.

Learn more about our story:

December 15, 2022
“One of the biggest areas that is impacting credit unions and community banks is competition with the large banking institutions. What the smaller, local institutions need to focus on now is driving that customer loyalty with technology. Otherwise, your members are going to go somewhere else for a faster, efficient and convenient customer experience – it’s already happening.” — Minesh Valera, CTO at Loquat Inc.
December 14, 2022
According to the Publicis Sapient’s survey of 1000 Senior Global Banking Executives “banks’ digital transformation efforts are pivoting toward creating personalized customer needs. Banks are also offering new products and services and taking steps to transform from a product-centric to a customer-centric organization.”
December 13, 2022
“Banks are aggressively gearing up for the next phase of digital transformation. After making only moderate progress in the past 12 months, banks are refocusing on operational agility by investing in new technologies, enhancing their data use, and reorganizing their internal structures.” – Publicis Sapient
Loquat platform, a BAAS, fast, secure and convenient way for financial institutions to offer digital banking to small businesses. Loquat’s flexible, scalable, and transparent platform offers operational agility that is needed for the next phase of digital transformation for financial institutions.
Learn more at:
December 12, 2022
Financial Institutions – What to look for in 2023: empowering digital transformation by centralizing digital capabilities and strategy.
Many FIs have little alignment on digital strategy, data and technology, across departments and regions. Switching to digital-first operating model prioritizes a digital investment.
December 11, 2022
Feel-Good Sunday: Why Joy is a State of Mind – Everybody has the power to tap into their potential.
In this TED Talk, with infectious energy, singer-songwriter Angélique Kidjo ties together the threads of her legendary career as a creative force and global activist.
In conversation with journalist Femi Oke, she discusses how joy powers her music (and sings an incredible impromptu song), details her work spreading educational opportunities to women and girls across Africa.
“An educated person is a peacemaker. And it’s true, because when you are educated and understand the connectivity, everything in the world we live in is connected, even us. And if there’s one thing we learned during the pandemic, it’s that we cannot live alone. Lockdown or not, it becomes a point where we need others to be able to celebrate our own humanity.”
“What I want people to remember is that you can fall beneath the Earth. But you always can rise. Does not matter how hard it is. Get up, and live your life. You know it, and that’s how we roll.”
December 10, 2022
Curios Saturday – What is Leadership, a Hierarchy or a Network?
In this TED Talk, Gitte Frederiksen, a Partner at Boston Consulting Group, shares her view.
“A typical view of leadership is a hierarchical organization chart. To empower many more to lead, to move leadership from the few to the many, we each need to let go of a bit of power. In a network instead, everyone’s in charge and we replace power of the few with influence of the many. Sure it looks more messy, but I’d argue more beautiful, more multi-dimensional, more dynamic, more like nature.”
“To empower many more to lead, to move leadership from the few to the many, we each need to let go of a bit of power. The first thing we can do is remove labels.“
December 09, 2022
We see our clients, employees and partners as multi-dimensional Rubik’s Cubes instead of over-simplified checkboxes.
Learn more about our story:
December 08, 2022
What strategic initiatives does FI have to implement to achieve a sustainable growth?
Loquat’s BaaS end-to-end solution allows FIs to open small business accounts, instantly issue debit cards, and underwrite loans in minutes. Loquat platform is built on three pillars: DataPrivacy and InformationSecurity, Transparency and Simplicity. We use AI and ML technologies to remove biases that exists within the financial industry.
Learn more HOW Loquat can help you achieve a sustainable growth.
December 07, 2022
What does an efficient growth bank look like and what is required to get there?
Loquat’s BaaS end-to-end solution allows FIs to open small business accounts, instantly issue debit cards, and underwrite loans in minutes.
Learn more HOW Loquat can help you grow your deposits and loan book; increase your revenues and income and, most importantly, make your customers/members HAPPY.
December 06, 2022
One of the emerging battlegrounds that will define future investments in Web3 is the concept of identity – a risk and opportunity the innovation will pose regarding who owns what and how to build defensible profit tools.
“Loquat platform is built on three pillars: DataPrivacy and InformationSecurity, Transparency, and Simplicity. We use AI and ML technologies to remove biases that exist within the financial industry.” – Minesh Valera, Chief Technology Officer at Loquat.
December 05, 2022
What we have learned from Bain on Technology Trends to watch in 2023, Identity Verification and Fraud continues to be a critical area of concern for Financial Institutions and customers. Web3 can no longer be ignored. It has sizable funding and clear targets to disrupt.
“Enabled by digital identity and powered by blockchain technologies, the Internet’s third iteration is more open and decentralized – ushering in an entirely new digital economy.”
At Loquat, we are in a constant search of HOW we can make our customer’s journey a personal, pleasant and up-to-date experience. We believe in the future of Web3 and its chance to democratize the online experience, and enable users to reclaim control of their data.
December 04, 2022
What do you think about gender-neutral bathrooms in public spaces?
In this TED talk, Ivan Coyote grapples with complex and intensely personal issues of gender identity and highlights the need for gender-neutral bathrooms in all public places.
There are a few things that we all need: fresh air, water, food, shelter, love … and a safe place to pee. For trans people who don’t fit neatly into the gender binary, public restrooms are a major source of anxiety and the place where they are most likely to be questioned or harassed.
At Loquat, we stand for #Humanity, #RespectforAll, #IndividualFreedoms, #FinancialInclusion.
December 03, 2022
Fun Fact: Did you know that the Loquat is considered Bermuda’s national icon and a communal resource for its citizens?
The fruit thrives in the wild all over the country, leading to a bountiful harvest for Bermudans young and old, throughout the year.
But, who is responsible for the Loquat love affair, considering it is not native to Bermuda?
1839 Governor William Reid had several achievements during his term, including founding a library, building a lighthouse, and sending a packet of Loquat seeds from Malta to Bermuda, where he was posted at the time. 🌱
High in nutritional value, the Loquat originates from China and is used medicinally there, most notably for soothing the throat in cough drops.
The beloved Loquat is so versatile that it can be put to an abundance of good uses, transforming into jellies, jams, chutneys, desserts, including ice cream, and even liqueurs.
🌳 We believe small businesses are the roots of a diverse society that drives innovation forward, and there should be no barriers or limits to their growth.
Learn more about our story:
December 02, 2022
We believe small businesses are the roots of a diverse society that drives innovation forward, and there should be no barriers or limits to their growth.
Learn more about our story:
December 01, 2022
Loquat’s Approach to User Identity – Built for the Future
Despite the turbulence and disruptions in the Financial Services sector, a lot of technology advancements were made as we close out year 2022. In 2023, technology will continue to play a central role, facilitating financial institutions in shaping ideas and products that create and increase customer and member experience, all while reducing fraud.
“At Loquat, we are in a constant search for HOW we can make our customer’s journey a personal, pleasant and up-to-date experience. We believe in the future of Web3 and its chance to democratize the online experience, and enable users to reclaim control of their data.” – Minesh Valera, Chief Technology Officer at Loquat.
November 30, 2022
According to McKinsey “the new, high-performance credit decisioning models allow banks to define lending (and capital) parameters more precisely and thus sharpen their ability to approve creditworthy customers and reject proposals from customers who either are not creditworthy or cannot afford further debt.”
Loquat platform uses AI and ML technologies to remove biases that exist within the financial industry.
November 29, 2022
Our Chief Compliance Officer (CCO) Pawneet Abramowski offers her insight into how financial institutions can approach security concerns in the digital age.
Loquat offers compliance and regulatory frameworks that act as checkpoints to reduce data breaches and fraud for the FIs we work with.
Tune into our executive interview with Loquat CCO Pawneet Abramowski:
November 28, 2022
Banking as a Service (BaaS) helps local banks with a smaller footprint grow, adapt, innovate and, most importantly, meet the demands of their SMB customers.
Banking-as-a-Service platforms such as Loquat allow credit unions to:
Remain competitive by improving the customer experience
Combat potential revenue loss and member churn
Reduce fraud and customer acquisition costs
Increase speed and efficiency
Simplify time to market at whichever speed they desire to scale.
Learn more about how BaaS is revolutionizing the banking industry:
November 27, 2022
“The milestone is an occasion to celebrate diversity and advancements while considering humanity’s shared responsibility for the planet.” – ANTÓNIO GUTERRES, United Nations Secretary-General, 2022
November 26, 2022
Happy Saturday! On this Thanksgiving weekend, we are continuing on our theme of gratitude and the positive impact it has.
In a fascinating TED Talk by Christina Costa, “There are several positive, psychological and social outcomes of gratitude like increases in happiness, decreases in depression, having stronger relationships and experiencing positive emotion. MRI studies show us that several parts of our brain and pathways are activated when we experience and express gratitude.”
November 25, 2022

As a research by Harvard Business Review suggests, “gratitude has a profound impact on employees.”

November 24, 2022

Happy Thanksgiving from Loquat!

November 23, 2022
What is Gratitude?
Most people have an instinctive understanding of what gratitude is, but it can be surprisingly difficult to define. Is it an emotion? A virtue? A behavior?
As we are going into the Thanksgiving weekend, we looked into the science of it.
November 22, 2022
What Gen-Z Wants: How To Appeal To This Dynamic Workforce:
“The rate of change has been staggering… we are no longer walking, we are running at 1,000 miles an hour and the normal of today is going to be obsolete tomorrow. That ability to be flexible, agile and open to change is the only way to succeed.”
The Loquat platform is designed for the future by keeping in mind what Gen-Z wants. Our platform is flexible and agile to accommodate the changes ahead of us.
Learn more about the Loquat platform at:
November 21, 2022
According to Boston Consulting Group’s Survey, “most of small business customers want a Hybrid Experience for their Complex Needs”.
“A bionic distribution network is a hybrid-banking model that has more seamless digital and in-person experiences—and ones that are not necessarily linked to a branch.”
Loquat offers a seamlessly integrated platform that allows the SMBs to bank the way they want – on their phone, laptop, or in the branch.
Learn more about what Loquat can do for your SMBs at:
November 20, 2022
Sunday fun fact:
Millennials prefer communications with text messaging, chat and to a lesser extent, email. They would rather go to the dentist than pick up the phone; many will not work with companies that are ignorant of their culture.
“A different generation, with different wants, needs and purchasing styles, is aggressively taking the helm.”
November 18, 2022
End-to-End Customer Journey is the cornerstone of Loquat’s solution. Specifically designed as a mobile first App for SMBs Loquat is uniquely positioned to provide to FIs both, the speed and efficiency to deliver digital banking through mobile, web, branch and face-to-face.
“In order to meet the needs and expectations of your customer or to win a new one, the entire customer journey should be well-thought-out to provide a frictionless and pleasant experience.” – Zarina Tsomaeva (CEO/Founder, Loquat Inc.)
November 17, 2022
What is Web3?
A group of technologies that make up the third generation of the Internet focusing on Decentralization, Privacy, Security, AI, and Machine Learning. The foundational building blocks of web3 are blockchains, smart contracts, and tokens (fungible and nonfungible).
One of the emerging battlegrounds that will define future investments in Web3 is the concept of identity – a risk and opportunity the innovation will pose regarding who owns what and how to build defensible profit tools.
November 16, 2022
We provide a full customer journey as a simple, digital solution tailored to SMBs & local Financial Institutions to help keep up with market shifts without hefty system changes.
Learn more how Loquat provides an end-to-end digital banking journey:
November 15, 2022
We cannot agree more with the latest from McKinsey on the importance of the end customer experience.
In order to win a customer or to satisfy the existing one, the entire customer journey, instead of touch points, should go well. And in a today’s world with the customer’s access to new technologies on a daily basis their decision journeys continue to evolve.
November 14, 2022
A bionic distribution network is a hybrid-banking model that has more seamless digital and in-person experiences—and ones that are not necessarily linked to a branch.
Loquat’s platform demonstrates a high-level of care and vision for both digital and in-person experiences using Bionic Distribution Model.
Loquat’s propriety flow and best-of-breed technology and partners help credit unions to proactively deliver best-in-class solutions to:
  • increase retention
  • grow revenue
  • attract new members
November 13, 2022
Banks and Credit Unions should play a bigger role in a global sustainability effort. Adapting to new sustainability requirements may be demanding but it brings many new business opportunities for banks.
According to McKinsey the expected revenue from sustainable trade finance and cash management products will grow by 15 to 20 percent annually to total combined revenues of $28 billion to $35 billion in 2025.
Loquat, a banking-as-a-service platform (Baas), makes it easier for Financial Institutions to create sustainable products.
Learn more about what Loquat is doing at:
November 12, 2022
Roughly two billion people worldwide don’t have access to banks or financial services like credit, insurance and investment — or even a way to formally prove their identity.
How do we bridge this divide? Mastercard ex-CEO Ajay Banga sits down with TED current affairs curator Whitney Pennington Rodgers to discuss how innovative public-private partnerships can help bring everyone into the digital economy — and why COVID-19 recovery hinges on financial inclusion.
Like the Loquat tree, our banking as a service digital platform helps credit unions, regional banks and community banks extend their branches to their SMB customers to help them bare more ‘fruit’.
We are driven by social responsibility, transparency, and an inclusive approach. Loquat helps small business owners of different ethnic and cultural backgrounds, sexual orientations and gender identities put their dreams into action.
November 11, 2022

Thank you!

November 10, 2022
BaaS helps banks with a smaller footprint to grow, adapt, innovate & meet the demands of their SMB customers. Our digital platform is designed for your small business customers!
Learn more about seamless integration & customizable features:
November 09, 2022
72% of your customers believe digital banking tools are necessary right now! If you are a credit union, regional, or community bank, you risk significant losses due to a lack of digital adoption.
Learn how to modernize your customers’ journey:
November 08, 2022
What you can learn from people who disagree with you?
Youth leader Shreya Joshi diagnoses a key source of political polarization in the US and shows why having “uncomfortable conversations” with people you disagree with is crucial to bridging the divide. “When we are able to recognize what unites us, it becomes so much easier to have conversations about what divides us,” she says.
November 07, 2022
“Human plus” AI
Did you know that companies that effectively weave together AI with people and process are growing and making money.
According to Sylvain Duranton, a Senior Partner and Managing Director at Boston Consulting Group, to deploy a successful “Human plus AI” (
– 10 percent of the effort is to code algos
– 20 percent to build tech around the algos, collecting data, building UI, integrating into legacy systems
– But 70 percent, the bulk of the effort, is about weaving together AI with people and processes, which also means building powerful interface for humans in order to maximize real outcome
Learn more how Loquat can help:
November 06, 2022
In this fun and practical TED talk, Boston Consulting Group’s Nadjia Yousif offers advice on how to better collaborate with the technologies in your workplace — by treating them like colleagues.
November 05, 2022
“The growing segment of millennials and Generation Z hold their employers and companies they buy from accountable for things like environmental responsibility.”
A great interview on how marketing departments can take the lead on corporate responsibility and ESG initiatives.
November 04, 2022
Loquat is the fast, secure & convenient way for financial institutions to offer digital banking to small businesses transitioning to a digital customer experience.
Learn more about what Loquat can offer your members:
November 03, 2022
Digital transformation through BaaS is an incredible opportunity for financial institutions of all sizes to expand their revenue sources at a low cost. It is agile & scalable for new market opportunities!
Fast, easy, & secure, we offer a path to the digital experience today’s community bank members are looking for.
We can authenticate, verify, & open a small business account within minutes. Onboarding customers used to take weeks–now it takes minutes!
Learn how we offer an end-to-end digital banking journey:
November 02, 2022
Data silos severely limit a bank’s ability to extract data & analyze it to understand changes in customer or member behavior for reporting on regulatory compliance, developing new products, etc.
This results in customer churn & a potential negative reputation, which is not something any bank can risk.
Learn how our BaaS improves end customer journey and prevents silos through high-availability cloud-based API infrastructure:
November 01, 2022
If it were up to SMBs, they prefer to bank with local financial institutions – to the tune of 89%!
However, 45% of respondents primarily conducted business with a large national bank due to the desire for innovative and convenient digital banking tools.
69% shared that the pandemic and resulting economic crisis have accelerated the dire need for convenient, digital banking solutions.
October 31, 2022
“Human-Zero” vs “Human plus” AI
Did you know that only 18 percent of the companies in the world that are pioneering AI are making money with it. Those companies focus 80 percent of their AI initiatives on effectiveness and growth, taking better decisions – not replacing humans with AI to save costs.
In this fascinating Ted talk, Sylvain Duranton, a Senior Partner and Managing Director at Boston Consulting Group, shares his view on how humans and AI can work together.
“At Loquat, we use “Human plus” AI by helping FIs to develop powerful interface for humans. Our approach integrates manual touchpoints with AI while keeping the human element of the end-to-end customer journey in the forefront.” Minesh Valera, CTO at Loquat.
Learn more how Loquat can help:
October 30, 2022
How to best serve shareholders, employees, suppliers, regulators and even planet Earth. Not easy… But there are some ideas.
October 29, 2022
“Human-Zero” vs “Human plus” AI
Did you know that only 18 percent of the companies in the world that are pioneering AI are making money with it. Those companies focus 80 percent of their AI initiatives on effectiveness and growth, taking better decisions — not replacing humans with AI to save costs.
In this fascinating Ted talk, Sylvain Duranton, a Senior Partner and Managing Director at Boston Consulting Group, shares his view on how humans and AI can work together.
October 28, 2022
No matter how strong we think we are.. we all need our champion! Understanding the power of human connection.
An inspiring Ted Talk for your Friday morning:
October 27, 2022
Financial institutions face an uphill battle in post-pandemic recovery.
Rising inflation & rate hikes, swiftly changing compliance regulations, technological disruption & now — a looming recession! 📉
This harsh reality is prompting bank executives to take a long, hard look at how and where they can reduce costs and open up more opportunities for revenue.
Credit unions, regional, & community banks can create more opportunities for revenue growth & reduce costs with the help of digital banking technology.
Learn how to make your bank recession-proof through digital adoption:
October 26, 2022
With the rising demand for BaaS tools for SMBs and a market value of $19.14 billion in 2022 at a compound annual growth rate (CAGR) of 26.5%, financial institutions can’t afford to not invest in the future of BaaS!
Learn how we will equip your FI with the right tools to retain small business customers:
October 25, 2022
Financial institutions face the reality that they will get left behind if they don’t keep up with the rapid pace of innovation. Small, local institutions such as credit unions are losing their bank members as their customers reluctantly switch to digitally advanced competitors.
BaaS allows banks to provide transparency by opening up their API’s to third parties in order to develop integrated financial offerings digitally.
Learn how local banks can futureproof their business through BaaS adoption:
October 24, 2022

Happy Diwali!

October 23, 2022
As hurricane Ian bore down on Florida just a few weeks ago, it was a startling reminder that climate-related weather events are an increasing threat.
The US is investing in technology to predict how bad storms like Hurricane Ian will strike in the future.
These supercomputers would enable scientists to access higher-resolution images of the earth’s atmosphere and oceans. This would give them a more detailed view on smaller patterns and trends emerging in storms being watched, as well as powering the simulation of more complex storm models.
Our hearts go out to the families and businesses recovering from this devastating hurricane!
October 22, 2022

When we ditch our assumptions and embrace the power of storytelling, we can regain our sense of child-like wonder.

An entertaining Ted Talk for your Saturday morning: _to_regaining_your_childlike_wonder

October 21, 2022
Funfact. Did you know Miami has been ranked the best city in the US for foreign multinationals to do business in?
(Investing in America ranking compiled by the Financial Times and Nikkei)
The thriving Florida city finished first, achieving the most foreign direct investment per capita last year. Miami also scored high in catering to the special needs of overseas companies, including an airport with dozens of non-stops to foreign destinations and access to two of the largest shipping ports in the country.
Loquat is proud to be headquartered in the thriving metropolis of the south!
October 19, 2022
More than 30 million small businesses are registered in the United States and sadly 1 in 5 don’t make it past year one because they struggle to achieve reliable and consistent revenue.
This sobering reality means that small business owners need a banking partner they can trust that will play a critical role in helping their business survive.
Credit unions have the reputation of being for the small business owner, however, the lack of digital tools designed for speed, efficiency, security, and a personalized member experience means that they face losing even their most loyal members.
October 18, 2022
What does this mean for financial institutions?
As small businesses continue to adopt technology to mitigate the effects of inflation and other economic hardships, they will expect their bank or credit union to offer digital features that can match and integrate with what they are already doing.
SMB owners are loyal to their banking relationships, but it’s a two-way street.
With speed, efficiency, and transparency, the Loquat technology allows bank members to open checking accounts, apply for loans, and be issued a debit or credit card in minutes instead of days.
The time is now for FI’s to leverage technology such as Banking-as-a-Service to break down the barriers to financial access, which is made possible with Loquat.
October 17, 2022
🌍 Sustainability is impossible to ignore in today’s world.
Reducing carbon emissions, addressing social issues in the workplace, and consumers choosing companies whose values align with theirs are only accelerating.
Technology can help pave the way for companies to adopt ESG initiatives and fully embrace sustainability transformation.
October 16, 2022
According to Goldman Sachs, investors have had an underlying fear that low interest rates would create a monster, better known as “zombie companies.”
A zombie company is typically described as a firm that survives on borrowing and barely produces a profit to service its debt.
The good news is, there aren’t as many out there as one would think.
October 15, 2022
Imagine if your local pizza shop could use AI to predict which flavor would sell best each day of the week. This is just one example of how small businesses can leverage the power of AI and machine learning for growth.
According to Andrew Ng, building a richer society by democratizing access to AI is possible.
October 14, 2022
An uncomfortable truth is that too many Americans still lack strong skills in personal financial management, which limits their opportunity to build long-term financial independence.
A 2020 Federal Deposit Insurance Corp. study found that about 7.1 million U.S. households are still “unbanked,” meaning they lack a checking or savings account at an insured financial institution.
Rodney Hood of the National Credit Union Administration shares his solutions to this growing issue in American Banker.
October 13, 2022

A new study from Juniper Research found that the value of the BaaS industry sits at $11 billion and the next 5 years of growth will be driven by the BaaS providers who offer a user-friendly banking and payments experience, improving relationships between banks and their customers or members.

October 12, 2022
“We’ve done our due diligence to ensure that the partners we choose reflect similar values as Loquat from an ESG perspective. In addition, we ensure that it provides stability, scalability, and customization for our clients.” – Loquat CTO, Minesh Valera.
Learn more about the Loquat approach to Digital Transformation in Banking with Minesh Valera:
October 11, 2022
Loquat founder and CEO Zarina Tsomaeva, and Rao Wu, Acuant Senior Director, Global Alliances, joined Mike Lawson on the CU Broadcast – a Credit Union talk show recently to discuss why we choose to work with best-in-class providers such as Acuant to prioritize speed, efficiency, transparency, and security for credit unions.
🎙 You can catch the episode here:
It can be tough to understand what a smart approach to digital success actually means for local financial institutions such as credit unions, community banks, and regional banks.
It may come as a surprise, but we don’t believe in automating 100% of banking processes.
💡 At Loquat, we believe in helping FI’s develop efficient processes and digitizing only the ones that make the most sense.
💡 A smart approach will integrate manual touchpoints with automation while keeping the human element of the customer experience – because we know this is a big part of community and relationship building between credit unions and their SMB members!
October 10, 2022

In hard economic times, it can be easy to lose sight of what is important: how to best serve our customers in times of need.

We agree with Gartner that it starts with creating a customer-centric culture, deploying listening, empathy, and customer engagement, and measuring the progress as we navigate periods of uncertainty.