Welcome to Loquat insights. The video series bringing you direct perspectives from our leadership team on key challenges, exciting opportunities, and innovation shaping the future of banking.
Hello everyone, I’m Chris Cochran, and welcome to Loquat insights.
Q: What’s the biggest factor behind a successful implementation?
Chris: In my experience, success starts with alignment early on. In financial institutions, the business, compliance, and the technology teams all need to be involved from the beginning.
When everyone is on the same page upfront, execution is faster, and issues are easier to avoid.
Q: Why is it so important to involve multiple teams in an FI implementation?
Chris: Well, because no team can deliver it alone, the business drives the goals, compliance manages the risk, and the technology team makes it real. When these groups work together early on in the project, decisions move quicker, and implementation stays on track.
Q: What does strong collaboration look like during an implementation?
Chris: Yes, strong collaboration means both sides stay connected and accountable. Regular check-ins, clear decision making, and honest communication make a big difference. When the FI and the technology partner solve problems together, deadlines become much easier to meet.
Q: Why does early training matter so much for adoption?
Chris: So early training helps employees feel ready to go before a new product goes live. When people understand the system ahead of time, adoption feels natural, instead of rushed.
The smoother the training, the smoother the launch.
In our next episode, Loquat’s AI Architect, Robert Currie, will share insights into the journey from metrics to strategic analysis.
Thanks for watching, and we look forward to you joining us for the next Loquat insights.
