Banks and GenAI: Moving from pilots to real transformation
Banks are embracing GenAI — but most are still playing it safe. McKinsey’s survey of 44 FIs shows over half have made GenAI a strategic priority, yet adoption often stops at small-scale pilots like document processing and credit decision support.
Concerns about data security, regulation, and ROI are slowing progress. But the real leaders will be those that move beyond pilots — unifying data, aligning stakeholders, and reimagining processes end-to-end.
The competitive advantage will belong to those who solve the risk puzzle and act boldly to capture GenAI’s transformative potential.
