Deloitte’s study on Banking-as-a-Service
As customers continue to feel dissatisfied, Banking-as-a-Service (BaaS) offerings are rapidly gaining ground — here are a few key stats on the state of the market:
- 30% of customers are considering switching banks
- 42% of customers have used a Buy Now, Pay Later service
- 2x ROAA for banks focused on BaaS offerings
