How US consumers are adopting Gen-AI

GenAI is no longer a future concept for consumers. New data from Bain shows rapid adoption across everyday use cases, signaling a clear shift in how people interact with technology.

As usage expands, expectations around speed, personalization, and trust continue to rise. For businesses, the takeaway is clear. Consumer behavior is moving faster than most operating models.

Understanding how people are actually using AI is becoming just as important as building it.

Source: https://www.bain.com/insights/how-us-consumers-are-adopting-generative-ai-snap-chart/