Midcap banks are at a crossroads

A generation of customers raised on seamless digital experiences expects more — speed, personalization, and purpose-driven service.

McKinsey’s latest research shows that midcap institutions that act now to #modernize tech stacks, empower teams with data-driven insights, and redefine relationship banking are best positioned to win the next decade.

It’s not just about keeping up with fintechs — it’s about reimagining what it means to be a relationship bank in a digital-first world.

Source: https://www.mckinsey.com/industries/financial-services/our-insights/banking-on-the-next-generation-a-playbook-for-us-midcap-banks