Place the emphasis on the chat, not on the bot

February 19, 2024
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Place the emphasis on the chat, not on the bot

AI can improve work, but employees need to adapt and learn how to collaborate effectively with AI tools.

Teams using AI tend to produce fewer extreme answers, but those who achieve excellent results with AI find it more challenging than settling for average ideas. Underperforming teams often use AI as a problem solver instead of a conversation partner.

To improve, individuals should first think through a problem independently before engaging with AI. A neutral facilitator can help in organizing ideas during the final phase. Ultimately, the focus should be on the conversation rather than solely relying on the AI bot.

https://www.ft.com/content/8f99db8f-8565-4168-aae0-6245cafe9538

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