Small businesses remain underserved by financial institutions, especially in terms of digital capabilities.

April 20, 2023
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Small businesses remain underserved by financial institutions, especially in terms of digital capabilities.
 
“Credit unions that prioritize small businesses’ needs and provide the digital, self-service capabilities they need to succeed will be well positioned to deepen and grow member relationships.” – https://www.cutimes.com/2022/11/18/5-steps-for-credit-unions-to-better-serve-small-businesses/
 
5 ways Credit Unions can step up and better serve small business members:
  1. offering services tailored to small business needs
  2. streamlining digital account opening and onboarding
  3. providing sophisticated self-service capabilities
  4. prioritizing payments with a higher level of security and accuracy
  5. putting financial wellness at the center by providing personalized guidance and messaging.
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