It’s cool to be kind: The value of empathy at work

In today’s fast-paced work environment, empathy is crucial. Hybrid work models, talent shortages, and divisive political climates make building a strong workplace culture challenging. Research shows empathy boosts team and organizational success. It improves communication, collaboration, employee satisfaction, and retention.

Source: https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/its-cool-to-be-kind-the-value-of-empathy-at-work