How can banks effectively adapt to the changing landscape of software engineering?
As banks transition into an AI driven future, they must adopt new strategies for software engineering, focusing on talent and third-party partnerships.
A Citigroup report predicts that AI could boost global banking profits by $2 trillion by 2028 — a 9% increase over five years. Many banks are working to incorporate machine learning, neural networks, natural language processing, and generative AI tools to enhance efficiency and create new value.
An AI-enabled bank can transform CX and improve employee productivity. However, challenges like tech debt, strict regulations, and complex technology infrastructures may hinder this progress.