Mastering the art of sales: 3 essential skills for success

In today’s fast-paced sales world, top performers stand out by excelling in these 3 key areas:

  1. Mentalizing: Prioritizing the buyer’s voice, understanding their emotions, and anticipating their behavior through active listening and perspective-taking.
  2. Tactical flexibility: Being adaptable and willing to experiment with different strategies to meet the changing needs of informed buyers in real time.
  3. AI partnership: Collaborating effectively with AI to optimize tasks like customer messaging, data gathering, and call summarization through use-case selection and prompt engineering.

Source: https://www.gartner.com/en/sales/trends/new-high-performing-seller